How to troubleshoot Dr.Sprinto installation issue for Windows OS
Issue
You may encounter issues while installing the Dr.Sprinto app on a computer running on Windows OS. You can receive an error message: "File is not commonly downloaded and could harm your computer."
Reason
This error occurs due to the Windows Defender configuration. Since Dr.Sprinto is a relatively new application, Windows shows the error out of an abundance of caution.
Workaround
Dr.Sprinto is a safe application for your computer, and you can ignore the above caution to proceed further with installation. We are working with Microsoft to avoid this installation issue in the future. Meanwhile, you can follow the steps below to install Dr.Sprinto on your computer.
From the Windows Defender blue screen, click More info.
Click Run anyway to proceed with the installation.
If you are still facing installation issues, follow the below steps:
Right-click the Dr.Sprinto setup file from your computer storage.
Select Properties.
Select the checkbox for Unblock, then click Apply. Click Ok.
You should be able to install the Dr.Sprinto app on your computer. If you need further assistance, contact Sprinto support for assistance.