Assign Infra Owners

Designate responsible stakeholders for each infrastructure system to ensure timely resolution of compliance tasks in Sprinto.

Introduction

To streamline accountability and ensure compliance tasks are addressed promptly, Sprinto allows you to assign an Infra Owner for each integrated infrastructure system. The assigned owner receives notifications for failing checks, upcoming deadlines, and task escalations.

This feature is available on Professional and higher subscription plans.


Who is an Infra Owner?

An Infra Owner is a Sprinto user (staff member) with the Infra Operations Person security role. They are responsible for:

  • Addressing compliance checks and tasks assigned to the infrastructure system.

  • Receiving automated email notifications for failing or due checks.

  • Acting as the point of contact during escalations.


Steps to Assign or Change an Infra Owner

  1. Go to Data Library → Infrastructure.

  2. In the Infra systems tab, select the infrastructure system you want to manage.

  3. Click Configure on the system card to open the drawer.

  4. Locate the Infra Owner section and click Change.

  5. From the dropdown, select the staff member you want to assign.

    • Only staff members with admin access will be visible.

    • If the user is missing, ensure they’ve been added to Sprinto and granted appropriate privileges.

  6. Click Save to apply changes.

The newly assigned Infra Owner receives an email notification and starts receiving all future task alerts for the system.


Notes

  • You can update the owner at any time using the same steps.

  • Custom escalation paths are supported on Professional plans and above.

  • Ownership changes do not affect classification or check configurations.

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