Resolve Sprinto Check for Enabling Backup on Databases
Sprinto raises this check when a connected database does not have automatic or periodic backups enabled, or when Sprinto cannot detect the configured backup schedule. Backups are required by multiple compliance frameworks to ensure organisations can restore critical data in the event of a failure or attack.
This article explains how to resolve the check for integrated databases and how to meet the requirement using workflow checks when a database is not integrated with Sprinto.
When Databases Are Not Integrated with Sprinto
If a database cannot be integrated, you can still meet the compliance requirement by completing the workflow check:
Database backup is done regularly
This workflow check activates on a set frequency and requires the assigned stakeholder to upload evidence of backup completion. Once evidence is added, the check status moves to Passing.
Purpose of This Control
Most security frameworks (SOC 2, ISO 27001, HIPAA, PCI DSS) require organisations to maintain periodic backups of production databases. A recent backup helps restore systems quickly after:
Accidental data deletion
Infrastructure failure
Ransomware or security incidents
Sprinto validates that each in-scope database has an operational backup schedule in place.
How to Fix the Check
1. For Integrated Databases
Step 1 - Locate the failing check
Log in to the Sprinto Admin Portal.
Open the Tasks dashboard.
Scroll to Infrastructure checks and select the failing backup check. You may also find database-specific checks under Infra Systems.
Step 2 - Enable or update backups in the database platform
Log in to the relevant cloud provider or database console and configure automatic backups.
Reference documentation for commonly integrated databases:
Once backups are enabled, Sprinto will automatically detect the change during the next monitor evaluation and update the status to Passing.
Workarounds (When Automated Backup Cannot Be Enabled)
If automated backup is temporarily not possible, you may:
Option 1 - Mark the check as a special case
Use this when the exception is justified and documented.
You can:
Specify the reason
Attach supporting evidence
Set the exception period (temporary or permanent)
Refer to: How to mark a Sprinto check as a special case https://sprinto.freshdesk.com/en/support/solutions/articles/72000632095
Option 2 - Upload external evidence
Upload a recent backup screenshot or export confirming that:
Automatic backups are running, or
Manual backups are taken on a regular schedule
This will set the check to Passing.
2. For Workflow Checks (Non-Integrated Databases)
Step 1 - Access the workflow check
Log in to the Sprinto dashboard and navigate to Monitoring.
Go to the Workflow Checks tab.
Select Database backup is done regularly. This check may also appear in Infrastructure workflow checks.
Step 2 - Upload backup evidence
Click Upload evidence.
Add the backup file or shareable link. Examples:
Screenshot of backup settings
Log or timestamp of the latest backup
Enter the evidence recording date.
Click Save.
The check will then reflect a Passing status.
You may also edit:
Title
Description
Assigned user
Frequency of the check
Support
If you require assistance enabling backups or resolving related monitor issues, contact Sprinto Support.
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