Frequently Asked Questions

Find quick answers to common questions about creating, filtering, and managing compliance checks in Sprinto's Monitoring dashboard.

Have questions about how Sprinto’s Monitoring dashboard works? This FAQ covers the most common queries related to creating, managing, and investigating compliance checks. Whether you're just getting started or looking to troubleshoot failing tasks, the answers below will help you make the most of Sprinto’s monitoring capabilities.

General

1. What is the purpose of the Monitoring section in Sprinto?

The Monitoring section gives you a centralised view of all compliance checks—both automated and workflow-based. It helps you track task statuses, investigate failures, and ensure that your organisation stays compliant.

2. Who can access the Monitoring section?

Only users with Admin or appropriate compliance roles in Sprinto can access the Monitoring page and manage checks.

3. What are the three tabs in the Monitoring dashboard?

• Active Checks: Checks currently running or enabled

• Available Checks: Checks you can activate

• Disabled Checks: Checks that are turned off or inactive

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Creating and Managing Checks

4. How do I create a new compliance check?

Select Create check and choose one of the options:

• Add from template

• Create custom check

• Bulk upload via CSV

5. Can I assign a different owner to an existing check?

Yes. Open the check details and update the Owner field as needed.

6. What is the difference between automated and workflow checks?

• Automated checks are powered by integrations (e.g., AWS, GitHub)

• Workflow checks are manual tasks assigned to users (e.g., HR verification)

7. Can I create custom checks?

Yes. Use the Create custom check option to define your own title, instructions, frequency, and owner. Note: This may be restricted to certain plan tiers.

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Investigating Tasks

8. How do I know if a check is failing?

The Task Status column shows whether a check is Passing, Due, Failing, or Critical. Click View & Fix to investigate.

9. Can I upload evidence or make changes to workflow checks?

Yes. You can upload responses, assign reviewers, and update check frequency from the check details panel.

10. What does "Checks Requiring Attention" mean?

It refers to monitors that have at least one failing, due, or critical task.

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Filters and Integrations

11. Can I filter checks by framework or provider?

Yes. Use the Filters button to narrow checks by framework, control, area, task status, provider, owner, or check type.

12. Are filters applied across all tabs?

Yes. Filters persist across Active, Available, and Disabled tabs.

13. What happens if an integration is missing or misconfigured?

You’ll see an alert in the summary bar or status column. Select Add Integrations to Monitor to fix the issue.

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Updates and Enhancements

14. Are there any upcoming Monitoring features?

Yes. Planned enhancements include:

• Entity filtering logic

• Evaluation logic visibility

• Historical run logs

• Task and evidence mapping (coming in v3)

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Automated Checks

14. Do I need to integrate before creating a check?

Yes. You cannot write a check against an entity until it is available in your workspace.

15. Can I test a check before saving it?

Yes. The rule builder includes a "Test" feature to validate your logic.

16. Is evidence collected automatically?

Yes, but it only appears in audits once the check is mapped to a control.

17. Can I edit or disable a check?

Yes. You can update logic, SLA, owner, or disable the check at any time.

18. Where do I view past evaluations?

Check the Check run timeline on the check detail page.