# Notifications
The **Notifications** section, located under **Settings**, allows you to configure how and when Sprinto sends alerts for tasks, billing events, and key activities across your account. From here, you can select notification channels, adjust frequency, preview and customise email templates, and manage recipients for different notification types.
Properly configuring notifications ensures that relevant stakeholders receive timely updates, helping your organisation stay on top of compliance tasks, subscription events, and operational changes.
### Accessing the Notifications section
1. Sign in to the Sprinto dashboard.
2. In the left navigation menu, select **Settings**.
3. Select **Notifications**.
The page displays the following categories:
* **Notification channels** – Configure where notifications are sent (Email, Slack).
* **Task notifications for admins** – Manage alerts for due, critical, and failing tasks assigned to admins.
* **Task notifications for staff members** – Manage alerts for tasks assigned to staff.
* **Billing and subscription** – Manage recipients for subscription and payment notifications.
* **General notifications** – Enable or disable email notifications for key Sprinto modules such as Trust Center, Security Questionnaires, Vendors, Integrations, Audits, and Staff Onboarding.
### Dashboard actions
#### Slack notifications and approvals
Once Slack notifications are enabled, Sprinto sends real-time alerts to your configured Slack workspace whenever an action requires attention. This allows administrators to stay informed without continuously monitoring the Sprinto dashboard.
For approval-based workflows, such as external access requests from the Trust Center, admins can review request details and **approve or reject them directly from Slack**. Any action taken in Slack is automatically synced back to Sprinto, where the request status is updated and recorded.
By handling approvals within Slack, teams can respond faster, reduce context switching, and ensure that security-critical requests are actioned promptly.
#### Configure notification channels
1. In **Notification channels**, select **Configure**.
2. To enable or disable **Email notifications**, use the toggle.
3. To connect **Slack**:
* Select **Connect** next to Slack.
* Review the prerequisites, including plan requirements and access type.
* Select your workspace or add a new workspace for which you wish to receive notifications.
* Click **Allow** to grant Slack access to your workspace.
* Once done, it will appear as **Active** on your dashboard.
#### Manage task notifications for admins
1. In **Task notifications for admins**, select **Manage**.
2. Choose the frequency for **Due task notifications** – Daily, Weekly, or Monthly.
3. Select or deselect the channels where notifications should be sent.
4. To preview the email format, select **Preview**.
5. To customise the email:
* Select **Customise email** from the preview screen.
* Edit the subject and body text.
* Use placeholders (such as `{{firstName}}`) to personalise the message.
* Select **Save**.
6. To add more channels, select **Connect More Channels** and follow the steps under **Configure notification channels**.
7. Select **Save Changes**.
#### Manage task notifications for staff members
1. In **Task notifications for staff members**, select **Manage**.
2. Configure the frequency, channels, preview, and email customisation in the same way as for admin task notifications.
3. Select **Save Changes**.
#### Manage billing and subscription notifications
1. In **Billing and subscription**, select **Manage**.
2. Enable the **Email** toggle.
3. Enter the email address of the recipient and select **Add**.
4. To remove a recipient, select the delete icon next to their name.
5. Select **Save Changes**.
#### Manage general notifications
For each notification category under **General notifications** (Trust Center, Security Questionnaires, Vendors, Integrations, Audits, Staff Onboarding):
1. Select the category name.
2. Enable or disable the **Email** toggle as required.
3. Select **Save Changes**.
### Best practices
* Connect Slack for real-time task updates alongside email.
* Regularly review recipients for billing notifications to ensure only authorised individuals receive payment information.
* Customise email templates to align with your organisation’s tone and clarity requirements.
* Keep general notifications enabled for modules critical to your compliance programme.
