> For the complete documentation index, see [llms.txt](https://docs.sprinto.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinto.com/settings/special-cases.md).

# Special Cases

The **Special Cases** section in Sprinto allows you to manage compliance exceptions for specific entities, such as users or processes, that are linked to defined monitors. This is useful for handling scenarios where standard compliance rules need to be overridden or tailored for certain cases.

### Accessing Special Cases

1. Log in to the Sprinto dashboard.
2. From the left navigation menu, select **Settings** → **Special cases**.

<figure><img src="/files/eZRLGsNZ3rLoVEMrpySY" alt="" width="563"><figcaption></figcaption></figure>

### Viewing Special Cases

The main Special Cases page displays all configured exceptions in a table with the following columns:

* **Entity** – The user or item for which the special case has been created.
* **Monitor** – The compliance monitor associated with the case.
* **Created by** – The creator of the special case and the date it was created.
* **Notes** – Additional context or reason for the special case.
* **Attachments** – Supporting files, if any.
* **Expiry** – The date the special case expires, or "Never" if it has no expiry.

### Filtering Special Cases

You can filter the displayed cases by monitor to quickly locate relevant exceptions. The filter options will list all monitors linked to special cases, such as:

* Infosec training completion for onboarded staff.
* Policy acknowledgment completion for onboarded staff.

Filtering allows you to focus on specific compliance areas without navigating through unrelated entries.

### Key Use Cases

* Managing exceptions for board members or contractors.
* Tracking special training exemptions.
* Recording policy acknowledgments outside of standard workflows.


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