Frequently Asked Questions

Find answers to common questions about using AI Playground and Ask AI in Sprinto.

Here are some common questions and answers about AI Playground, Ask AI, and AI actions in Sprinto.

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1. What is Sprinto AI?

Sprinto AI helps automate compliance and risk tasks. It includes AI Playground for creating actions and Ask AI for using them inside entity records.

2. Who can create AI actions?

Only Admins can create and deploy AI actions in the Playground. Other users can run actions in Ask AI if available.

3. Can I edit Sprinto-defined actions?

No. These are pre-built actions. You can enable or disable them, but you cannot change their instructions.

4. How do I pause an AI action?

Go to AI Playground and switch off the toggle next to the action. To re-enable it, switch it back on.

5. Do AI actions update records automatically?

Not yet. Currently, actions only display results. Updating fields will be available in a future release.

6. Does Ask AI store conversation history?

No. Ask AI remembers context only while the drawer is open. Sessions reset when you log out, refresh, or close the browser.

7. What if Ask AI cannot return a result?

You may see “Something went wrong” or “Insufficient information provided.” Retry or adjust your input.

8. Can Ask AI work across multiple records?

No. Ask AI works only on the record you are viewing. It does not combine or analyse data across records.

9. How do I enable Sprinto AI?

Go to Settings > Sprinto AI and use the toggle to enable it.

10. Is Sprinto AI available on all plans?

No. Availability depends on your Sprinto subscription. Contact your Customer Success Manager for details.