# Mark Access Tasks as Completed

During an access review, Sprinto may generate tasks requiring you to take action—such as revoking, downgrading, or manually validating user access. Once the necessary action has been performed, you can mark the associated task as complete. This helps update the check status to “Passing” and ensures audit readiness.

{% hint style="info" %}
Only tasks assigned to you can be marked as completed. Make sure the required access review action has been performed before completing the task.
{% endhint %}

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### Before you begin

Ensure the following:

* You are logged into the **Sprinto Admin Portal**.
* You have already completed an [Access Review for a critical system](https://sprinto.freshdesk.com/en/support/solutions/articles/72000606020-how-to-perform-users-access-review-for-a-critical-system-).
* The task is assigned to you and is visible in your dashboard.

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### Step 1: Access your assigned tasks

You can locate pending access tasks through any of the following methods:

#### a. From email notifications

If you received a task notification email, click the direct link to open the task in Sprinto.

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#### b. From the Tasks page

1. Navigate to **Dashboard > Tasks** in the Sprinto Admin Portal.
2. Click the **All tasks** tab.

<figure><img src="/files/aSgUL4hf7sYjes4GSkED" alt="" width="563"><figcaption></figcaption></figure>

3. Scroll to the **Access** section.
4. Use filters (e.g. system name, status) to locate your task.
5. Click on the task titled **“Task for {Service Provider} access review.”**

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#### c. From the Access section

1. Navigate to **Apps > Access > Overview**.
2. Search for the critical system (e.g. AWS, Google Workspace).
3. Click on **Access review tasks** to view pending tasks for that system.

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### Step 2: Review and complete the task

1. Open the task to view details such as:
   * User name and email
   * Type of action required (Revoke, Downgrade, Custom)
2. Ensure that the required access change has been made in the respective service provider’s platform.

{% hint style="warning" %}
Tasks related to access revocation are automatically marked as complete by Sprinto once the revocation is detected.
{% endhint %}

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### Step 3: Add optional completion remarks

You can optionally add supporting information:

* **Remarks**: Add a short comment describing the action taken.
* **Attachments**: Upload a screenshot or evidence file confirming completion.

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### Step 4: Mark task as complete

Once you’ve verified the action is done:

1. Click **Mark task as complete**.
2. The associated check status will update to **“Passing”**.

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### Need help?

If you're unsure how to complete an access task or need help with system-specific actions, please contact your internal InfoSec team or reach out to [Sprinto Support](mailto:support@sprinto.com).

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Let me know if you'd like this added as a sub-article under **Monitor Access Checks** or listed as a standalone help page under **Dashboard Actions – Access**.


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