How It Works

Understand how the Sprinto Trust Center functions, including setup, configuration, access handling, and secure sharing of compliance artefacts.

The Trust Center in Sprinto acts as your organisation’s central portal for demonstrating compliance readiness and security transparency. From enabling NDA-based gated access to managing stakeholder requests and publishing security artefacts, the Trust Center streamlines how your organisation shares trust-related information with external parties.

This guide explains how each section of the Trust Center works—from setup to publishing.


1. Set Up Your Trust Center

To get started, log in to the Sprinto dashboard and navigate to Trust > Trust Center.

You’ll land on the Manage Trust Center tab where you can:

  • Add your organisation’s overview

  • Upload key documents like policies, compliance certificates, and security reports

  • Customise branding (name, logo, subheading)

  • Highlight customers under Trusted By

  • Manage legal, security, and product-specific artefacts

Each content block opens in a side drawer where you can view, add, or modify information.


2. Control Document Access

NDA for Restricted Items

You can enforce an NDA before users access restricted content.

  • Use Sprinto’s auto-generated NDA or upload your own

  • Configure once in the Configuration tab

Document Access Validity

Specify an expiry duration (e.g. 7 days) for access links.


3. Organise and Segment Your Content

Profiles and Private Trust Centers

Create:

  • Trust Center Profiles – Custom content groupings by product, geography, or audience

  • Private Trust Centers – Share sensitive content with a restricted user list


4. Publish Your Trust Center

You can publish your Trust Center on:

  • Sprinto’s domain (e.g. yourcompany.trust.site)

  • Your own domain via DNS configuration

Click Publish and follow the on-screen instructions. You can switch domains or unpublish at any time.


5. Manage Incoming Requests

Access Requests

From the Access Requests tab, you can:

  • View document access requests

  • Approve, reject, or request additional info

Data Rights Requests

From the Data Rights Requests tab:

  • View submitted subject requests (e.g. data export or deletion)

  • Customise request forms using custom fields


6. Add and Manage Team Members

In the Team tab:

  • Invite team members by email

  • Assign permissions to collaborate and approve access


7. Keep Visitors Informed

Use the Trust Center Updates section to:

  • Post announcements on security updates

  • Share breach reports or major changes

  • Build transparency and ongoing credibility

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