Dashboard Actions

Explore Sprinto’s Knowledge Hub for tactical insights, technical clarifications, and resolved edge-case scenarios across monitoring, integrations, training, and platform features.

The Knowledge Hub is a centralised space for deep-dive answers, quick resolutions, and edge-case documentation across various Sprinto modules. It also serves as a repository for key documents and a question-and-answer bank that supports audits, compliance processes, and security assessments.

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Sections in Knowledge Hub

Documents Tab

In the Documents tab, you can upload, manage, and store important compliance and security-related materials, including questionnaires, security reports, and policies.

How to Upload a Document:

1. Click Add document.

2. Enter a Document name.

3. Upload the document in one of the supported formats: .csv, .text, .pdf, .docx, .doc, .json, .xlsx, .xls.

4. Click Upload.

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Q&A Tab

The Q&A tab allows you to build a centralised question bank for your organisation. This supports quicker responses to audits, RFPs, and security assessments.

Two ways to add questions:

• Bulk Import:

  1. Select Bulk import questions via CSV file.

  2. Provide a Questionnaire name.

  3. Upload the .csv file (use the provided Security Questionnaire Template).

  4. Once uploaded, unanswered questions are assigned to an admin.

• Add Individually:

  1. Select Add questions individually.

  2. Enter the Question.

  3. Choose a Category.

  4. Select the Expected answer type (textual or predefined values such as Yes/No).

  5. Add supporting documents if needed.

  6. Click Add Q&A.

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Why It Matters

The Knowledge Hub centralises technical and compliance knowledge, enabling teams to:

• Access quick, verified answers

• Maintain an updated repository of documents

• Improve audit and assessment response times

• Share resolutions across teams

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What’s Next?

As Sprinto evolves, the Knowledge Hub will grow to include more document templates, pre-loaded Q&A sets, and integration-specific troubleshooting guides.