Dashboard Actions
Explore Sprinto’s Knowledge Hub for tactical insights, technical clarifications, and resolved edge-case scenarios across monitoring, integrations, training, and platform features.
The Knowledge Hub is a centralised space for deep-dive answers, quick resolutions, and edge-case documentation across various Sprinto modules. It also serves as a repository for key documents and a question-and-answer bank that supports audits, compliance processes, and security assessments.
Sections in Knowledge Hub
Documents Tab
In the Documents tab, you can upload, manage, and store important compliance and security-related materials, including questionnaires, security reports, and policies.
How to Upload a Document:
Click Add document.
Enter a Document name.
Upload the document in one of the supported formats:
.csv,.text,.pdf,.docx,.doc,.json,.xlsx,.xls.Click Upload.
Q&A Tab
The Q&A tab allows you to build a centralised question bank for your organisation. This supports quicker responses to audits, RFPs, and security assessments.
Two ways to add questions:
Bulk Import:
Select Bulk import questions via CSV file.
Provide a Questionnaire name.
Upload the
.csvfile (use the provided Security Questionnaire Template).Once uploaded, unanswered questions are assigned to an admin.
Add Individually:
Select Add questions individually.
Enter the Question.
Choose a Category.
Select the Expected answer type (textual or predefined values such as Yes/No).
Add supporting documents if needed.
Click Add Q&A.
Why It Matters
The Knowledge Hub centralises technical and compliance knowledge, enabling teams to:
Access quick, verified answers
Maintain an updated repository of documents
Improve audit and assessment response times
Share resolutions across teams
What’s Next?
As Sprinto evolves, the Knowledge Hub will grow to include more document templates, pre-loaded Q&A sets, and integration-specific troubleshooting guides.
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