# Dashboard Actions

The **Knowledge Hub** is a centralised space for deep-dive answers, quick resolutions, and edge-case documentation across various Sprinto modules. It also serves as a repository for key documents and a question-and-answer bank that supports audits, compliance processes, and security assessments.

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### Sections in Knowledge Hub

#### Documents Tab

In the **Documents** tab, you can upload, manage, and store important compliance and security-related materials, including questionnaires, security reports, and policies.

**How to Upload a Document:**

1. Click **Add document**.
2. Enter a **Document name**.
3. Upload the document in one of the supported formats: `.csv`, `.text`, `.pdf`, `.docx`, `.doc`, `.json`, `.xlsx`, `.xls`.
4. Click **Upload**.

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#### Q\&A Tab

The **Q\&A** tab allows you to build a centralised question bank for your organisation. This supports quicker responses to audits, RFPs, and security assessments.

**Two ways to add questions:**

* **Bulk Import:**
  1. Select **Bulk import questions via CSV file**.
  2. Provide a **Questionnaire name**.
  3. Upload the `.csv` file (use the provided Security Questionnaire Template).
  4. Once uploaded, unanswered questions are assigned to an admin.
* **Add Individually:**
  1. Select **Add questions individually**.
  2. Enter the **Question**.
  3. Choose a **Category**.
  4. Select the **Expected answer type** (textual or predefined values such as Yes/No).
  5. Add supporting documents if needed.
  6. Click **Add Q\&A**.

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### Why It Matters

The Knowledge Hub centralises technical and compliance knowledge, enabling teams to:

* Access quick, verified answers
* Maintain an updated repository of documents
* Improve audit and assessment response times
* Share resolutions across teams

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### What’s Next?

As Sprinto evolves, the Knowledge Hub will grow to include more document templates, pre-loaded Q\&A sets, and integration-specific troubleshooting guides.