How it Works
Learn how Sprinto’s Change Management module works to track, validate, and monitor change processes through integrated systems.
The Change Management module in Sprinto helps you monitor change requests, code commits, and operational workflows by connecting to your code repositories and ticketing systems. Once set up, Sprinto automatically collects evidence and runs checks to ensure compliance with your organisation’s change management policies.
Here’s how it works:
1. Add a Change Management System
First, connect your existing change management tools to Sprinto. You can integrate with:
Code repositories – Bitbucket, Azure DevOps, GitLab, GitHub, and more.
Ticketing systems – Jira Software, Jira Service Management, Asana, Trello, ClickUp, Hive, Linear, Shortcut, Teamwork, Wrike, and others.
To add a system:
Go to Change Management in the Data Library.
Click Add Change Management System.
Select a provider from the list.
Click Connect and follow the on-screen steps to authenticate.
Once connected, Sprinto starts collecting change data from the provider.
2. Create Workflow Checks
Workflow checks allow you to validate that changes follow approved processes.
To add a workflow check:
In Change Management, click Add a Workflow Check.
Enter details such as the check name, description, and rules.
Save the check to make it active.
You can edit existing checks at any time by clicking Edit next to the check name.
3. Monitor Your Checks
Use the Monitoring tab to track all automated and workflow checks.
Automated checks – Generated from integrated systems and run automatically.
Workflow checks – Custom checks you’ve created for compliance tracking.
From the Monitoring tab, you can:
Filter results by check type, integration, or status.
View all available checks and add relevant ones.
Review failures and take corrective action.
4. Classify and Assign Owners
For better organisation and audit readiness, classify repositories or projects and assign owners.
Classify – Categorise each integration for easier tracking.
Assign owners – Allocate responsibility for change management in each system.
5. Stop Tracking a System
If a repository or ticketing system no longer needs to be monitored:
Open the integration in Change Management.
Select Stop Tracking.
Confirm the action.
Sprinto will stop collecting data from that provider.
In summary:
Add a change management system.
Create workflow checks.
Monitor results in real time.
Classify and assign owners.
Stop tracking when no longer required.
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