Frequently Asked Questions (FAQs)

Find answers to common questions about uploading, managing, and reviewing evidences in Sprinto's compliance dashboard.

This article answers common questions about managing evidences in Sprinto, including uploading, requesting, editing, reviewing, and archiving.

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1. What types of evidences are supported in Sprinto?

Sprinto supports five types of evidences:

• Automated – Collected via platform integrations and system checks.

• Workflow – Captured from third-party workflow checks.

• Evidence Requested – Uploaded by users in response to manual requests.

• Uploaded – Manually added files or links.

• Policy – Generated when a policy is created or approved within Sprinto.

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2. Can I upload multiple evidences at once?

Yes. Use the Upload evidence option under the Uploaded tab to upload multiple files or links. After uploading, you can assign metadata such as evidence group, collection date, and custom fields before saving.

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3. What metadata can I add to evidence?

You can assign the following metadata:

• Evidence name

• Evidence collected date

• Evidence group

• Associated controls

• Auto-generated identifier (e.g. EVD-001)

• Custom fields (e.g. department, document type, expiry date)

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4. Can I edit evidence after uploading it?

Yes, but only for evidences under the Uploaded and Evidence Requested tabs. You can update the evidence file, associated controls, metadata, or collected date.

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5. How does version history work?

Each time you update an evidence file, Sprinto creates a new version and retains the old one. You can view all versions from the View evidence history section in the evidence drawer.

🛈 You cannot revert to previous versions, but they remain visible for reference.

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6. Can I request evidence from other users?

Yes. Use the Request evidence button to create a single or bulk evidence request. You can assign a recipient, set a due date, and optionally require a review.

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7. What happens when I archive evidence?

Archived evidences:

• Remain linked to controls

• Are hidden from audit workflows

• Cannot be edited or updated

• Are viewable under the Archived view within the Uploaded or Evidence Requested tabs

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8. Can I search and filter evidences?

Yes. You can search by evidence name or identifier and apply filters by Area, Form, Status, Reviewer, or Custom Field values. See Search Evidences for details.

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9. Can I attach evidence to audit requirements?

Yes. During audit preparation, you can attach one or more evidences to a specific checklist item. Use the Attach evidence option within an audit event.

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10. What’s the difference between Automated and Uploaded evidence?

• Automated evidence is system-generated and cannot be modified.

• Uploaded evidence is added manually and fully editable.