Frequently Asked Questions

Find answers to common questions about managing auto-discovered and custom assets in Sprinto’s Asset Register, including classification, uploads, and ownership.

The following FAQs address common queries related to Sprinto’s Asset Register.

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1. What types of assets does Sprinto track in the Asset Register?

Sprinto tracks both automatically discovered assets (via integrations) and manually added assets (custom). These include infrastructure components, staff devices, code repositories, and people.

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2. What is the difference between Auto-discovered and Custom assets?

• Auto-discovered assets are retrieved automatically through integrations (e.g. AWS, GitHub, Rippling).

• Custom assets are assets that cannot be automatically pulled and need to be added manually—individually or in bulk.

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3. What information is required when adding a custom asset?

You need to provide the following:

• Asset ID

• Asset Name

• Asset Group

• Added On date Optional fields include:

• Classification (In Scope or Not In Scope)

• Asset Owner

• Notes

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4. Can I bulk upload multiple custom assets at once?

Yes. Use the Bulk upload assets option under the Custom Assets tab. Download the provided template, fill in your asset data, and upload the file.

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5. How are staff devices and people added to the Asset Register?

Staff devices and people are added automatically via connected HRMS or identity provider integrations such as Rippling, Google Workspace, or Azure AD.

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6. Can I classify assets as In Scope or Out of Scope?

Yes. Both Auto-discovered and Custom assets can be classified to reflect their relevance to compliance programmes. Use this to tag only relevant systems under monitoring.

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7. Can I assign an owner to an asset?

Yes. You can assign an owner when creating or editing an asset. Owners are typically responsible for compliance responses tied to the asset.

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8. Can I edit or remove an existing custom asset?

You can edit custom asset details from the dashboard. However, deletion or archival must be requested via Sprinto Support.

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9. What does the 'Not Classified' label mean?

‘Not Classified’ indicates that an asset has not yet been tagged as Production, Non-Production, In Scope, or Out of Scope. It is recommended to review and classify assets for clarity and accurate mapping.

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10. Where can I download the bulk upload template?

Go to the Custom assets tab → Add more custom assets → Bulk upload assets, then click Download template.