Pending Questions – Dashboard Actions

Learn how to view, manage, and respond to pending questionnaire questions in Sprinto.

The Pending Questions tab consolidates all unanswered questions from imported security questionnaires and your Knowledge Hub. It allows you to filter, assign, and respond to questions efficiently, ensuring that no request is missed.

The following dashboard actions are available:

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1. View Pending Questions

1. Navigate to Questionnaires > Pending Questions.

2. Use the available filters to switch between:

   • All Pending questions – All unanswered questions across your account.

   • Assigned to me – Questions you are responsible for answering.

   • Asked by me – Questions you have requested answers for.

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2. Search for a Specific Question

• Use the Search bar to quickly locate a question by keyword.

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3. Review Question Details

Each entry displays:

• Question – The security or compliance query.

• Asked By – The user who created or forwarded the question.

• Assigned To – The user responsible for answering.

• Source – Origin of the question (e.g., questionnaire name, Knowledge Hub).

• Answer Status – Current state (e.g., pending, answered).

• Added On – Date the question was logged.

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4. Assign or Reassign a Question

1. Locate the question in the list.

2. Use the Edit icon to assign it to a different team member.

3. The assignee receives an email notification.

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5. Provide an Answer

1. Select the question from the list.

2. Enter your answer in the provided field.

3. Select Add answer to save.

4. Optionally, attach supporting documents by selecting Add next to the document field.

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6. Track Answer Status

• Monitor the Answer Status column to see progress.

• Status changes to Answered once a valid response is saved.

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7. Remove a Question

• Use the Delete icon if the question is invalid or no longer relevant.

Removing a question cannot be undone.