Dashboard Actions

Perform key actions in the Incidents section such as adding sources, reporting incidents, resolving tickets, and monitoring checks for compliance.

The Dashboard Actions under the Incidents section allow you to manage all operational tasks related to incident tracking, resolution, and compliance. From adding incident management tools to triaging employee-reported issues and monitoring automated checks—Sprinto gives you a centralised, compliance-ready workflow.

This section summarises all available actions you can perform within the Incidents dashboard.

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Available Actions

1. Add and Manage Incident Sources

Learn how to:

• Integrate tools like PagerDuty, Jira, Microsoft Defender, and GuardDuty.

• Configure service monitoring and mailbox addresses for employee-reported incidents.

• View and fix integration errors.

This action helps you set up the foundational systems Sprinto uses to collect and track incident tickets.

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2. Report and Resolve Incidents

Understand how to:

• Report incidents through the employee portal or email (for PagerDuty).

• Resolve incidents directly in Sprinto or by navigating to external platforms.

• Handle sensitive cases involving data loss and stakeholder notification.

• Mark irrelevant incidents as special cases for compliance exclusion.

This action covers the full incident lifecycle, from logging to closure, while ensuring all resolution steps are captured and auditable.

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3. Monitor Incident Checks

Use this action to:

• View active, failing, and unmonitored incident checks.

• Add checks individually or in bulk using templates or spreadsheets.

• Filter by zone, severity, and days to fail.

• Review historical check status and download audit logs.

This helps you maintain continuous visibility over unresolved incidents and track compliance actions through system-generated monitors.