# Glossary

This glossary defines key terms and concepts used in the *Incidents* section of Sprinto. Use it as a reference to understand the terminology related to incident tracking, data loss, and compliance monitoring.

<table data-header-hidden><thead><tr><th width="159.37890625"></th><th></th></tr></thead><tbody><tr><td><strong>Term</strong></td><td><strong>Definition</strong></td></tr><tr><td><strong>Incident</strong></td><td>Any security, operational, or compliance-related event that could impact data confidentiality, integrity, or availability.</td></tr><tr><td><strong>Incident Management System (IMS)</strong></td><td>A system used to detect, log, and resolve incidents. Sprinto can function as an IMS or integrate with third-party tools.</td></tr><tr><td><strong>Data Loss</strong></td><td>The unintended or unauthorised exposure, access, or destruction of sensitive information such as personal data, PHI, or cardholder data.</td></tr><tr><td><strong>Employee-reported Incident</strong></td><td>An incident reported manually by a staff member via the Sprinto portal or a configured email address.</td></tr><tr><td><strong>Monitoring Check</strong></td><td>A system-generated validation that confirms whether an incident has been resolved and compliance actions (such as data loss reporting) are complete.</td></tr><tr><td><strong>Failing Check</strong></td><td>A check that has not been fulfilled due to unresolved tickets, missing evidence, or unacknowledged data loss.</td></tr><tr><td><strong>Passing Check</strong></td><td>A check that has been fulfilled and all related actions have been completed successfully.</td></tr><tr><td><strong>Incident Severity</strong></td><td>The level of criticality associated with an incident (e.g. Low, Medium, High) as assigned during reporting.</td></tr><tr><td><strong>Status History</strong></td><td>A record of changes to a check's state (Failing or Passing), including timestamps and evidence uploaded.</td></tr><tr><td><strong>Special Case</strong></td><td>An incident or check that is manually marked as out of scope for compliance, and therefore marked as passing.</td></tr><tr><td><strong>Integration Issue</strong></td><td>An error in syncing or retrieving data from a connected third-party incident management system.</td></tr><tr><td><strong>Incident Source Tab</strong></td><td>A dedicated interface under <em>Incidents</em> for each integrated system (e.g. PagerDuty, Jira), listing its associated incidents.</td></tr></tbody></table>