# Frequently Asked Questions (FAQs)

### General

**1. What is the purpose of the People section in Sprinto?**\
The People section helps you manage your organisation’s staff records, onboarding workflows, role assignments, and compliance scoping for audits and automation.

**2. Can I integrate my HRMS or identity provider to import staff?**\
Yes. Sprinto supports integrations with popular HRMS and IDPs such as GreytHR, BambooHR, Zoho, Google Workspace, and Office 365. Once connected, you can import staff and groups directly.

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### Staff Management

**1. How do I add new staff to Sprinto?**\
You can add staff by:

* Integrating your HRMS or IDP provider
* Uploading a CSV file in the Staff tab
* Adding individual staff manually

**2. Can I edit staff details in Sprinto?**\
If the staff were added manually, yes. If they were synced from an HRMS, their data must be updated in the HRMS and re-synced to Sprinto.

**3. What is the difference between In Scope and Not in Scope staff?**\
In Scope staff are included in the compliance programme and are subject to policy, training, and security checks. Not in Scope staff are excluded from these activities.

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### Roles and Scoping

**1. Can I assign roles and responsibilities to staff?**\
Yes. You can define roles (e.g. Infosec Officer, Product Manager) and assign them to staff. You can also add custom role descriptions.

**2. How does Smart Scoping work?**\
Smart Scoping allows you to mark staff as in scope based on their group membership (e.g. from Office 365 or Okta). You can manage scoping rules in the Configuration tab.

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### Onboarding and Monitoring

**1. What are the prerequisites for onboarding to begin?**\
The following must be set up:

* Training programmes
* Policy assignments
* Staff device monitoring

Once completed, onboarding emails can be triggered from the Overview tab.

**2. Can I manually upload background verification reports?**\
Yes. If BGV is not integrated, you can upload reports from each staff member’s profile.

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### Org Chart and Evidence

**1. Can I upload an org chart instead of using auto-generation?**\
Yes. In the Configuration tab, you can choose to upload your org chart periodically as a file and set a review frequency.

**2. Where can I upload evidence for compliance checks?**\
Evidence (e.g. BGV or hiring reports) can be uploaded under each staff profile or as part of workflow checks.