Frequently Asked Questions (FAQs)

Find answers to common questions about managing staff, roles, onboarding, and scoping in Sprinto’s People section.

General

1. What is the purpose of the People section in Sprinto? The People section helps you manage your organisation’s staff records, onboarding workflows, role assignments, and compliance scoping for audits and automation.

2. Can I integrate my HRMS or identity provider to import staff? Yes. Sprinto supports integrations with popular HRMS and IDPs such as GreytHR, BambooHR, Zoho, Google Workspace, and Office 365. Once connected, you can import staff and groups directly.

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Staff Management

1. How do I add new staff to Sprinto? You can add staff by:

• Integrating your HRMS or IDP provider

• Uploading a CSV file in the Staff tab

• Adding individual staff manually

2. Can I edit staff details in Sprinto? If the staff were added manually, yes. If they were synced from an HRMS, their data must be updated in the HRMS and re-synced to Sprinto.

3. What is the difference between In Scope and Not in Scope staff? In Scope staff are included in the compliance programme and are subject to policy, training, and security checks. Not in Scope staff are excluded from these activities.

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Roles and Scoping

1. Can I assign roles and responsibilities to staff? Yes. You can define roles (e.g. Infosec Officer, Product Manager) and assign them to staff. You can also add custom role descriptions.

2. How does Smart Scoping work? Smart Scoping allows you to mark staff as in scope based on their group membership (e.g. from Office 365 or Okta). You can manage scoping rules in the Configuration tab.

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Onboarding and Monitoring

1. What are the prerequisites for onboarding to begin? The following must be set up:

• Training programmes

• Policy assignments

• Staff device monitoring

Once completed, onboarding emails can be triggered from the Overview tab.

2. Can I manually upload background verification reports? Yes. If BGV is not integrated, you can upload reports from each staff member’s profile.

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Org Chart and Evidence

1. Can I upload an org chart instead of using auto-generation? Yes. In the Configuration tab, you can choose to upload your org chart periodically as a file and set a review frequency.

2. Where can I upload evidence for compliance checks? Evidence (e.g. BGV or hiring reports) can be uploaded under each staff profile or as part of workflow checks.