Frequently Asked Questions
Answers to frequently asked questions about using Change Management in Sprinto’s Data Library.
Here’s the numbered FAQ version for the Change Management section.
Change Management – FAQs
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Overview
This section covers common questions about setting up, managing, and monitoring Change Management in Sprinto.
1. How do I know which providers are supported in Change Management?
Sprinto supports popular code repositories (Bitbucket, Azure DevOps, GitLab, GitHub, etc.) and ticketing systems (Jira Software, Jira Service Management, Asana, Trello, ClickUp, Hive, Linear, Shortcut, Teamwork, Wrike, etc.). You can view the complete list when adding a change management system.
2. Can I connect more than one change management system?
Yes. You can connect multiple providers of the same type (for example, more than one GitHub account) or mix different providers.
3. What are workflow checks?
Workflow checks are rules you create to ensure that changes follow your organisation’s approved processes. They can require evidence such as approval records, test results, or change tickets.
4. Can I edit a workflow check after creating it?
Yes. You can edit the name, description, and rules of any workflow check at any time. Changes apply to all future monitoring cycles.
5. How does monitoring work in Change Management?
The Monitoring tab displays both automated checks from connected systems and custom workflow checks. You can filter results, explore available checks, and review pass/fail statuses.
6. What happens if I stop tracking a system or project?
When you stop tracking, Sprinto will no longer collect change data for that system or project. The item will be removed from monitoring, and its checks will no longer run.
7. Who can assign owners or classify projects?
Only Sprinto administrators can classify projects or repositories and assign owners.
8. How often should I review my Change Management setup?
We recommend reviewing connected systems, workflow checks, classifications, and owners at least quarterly to ensure your compliance tracking remains accurate.
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