# Frequently Asked Questions This FAQ provides quick answers to common questions about the **Questionnaires** section in Sprinto’s Trust module. It covers everything from importing and managing questionnaires to generating AI-powered responses, assigning questions, and managing user access. Use this as a reference to resolve routine queries without needing to contact support. *** **1. What is a security questionnaire?** A security questionnaire is a structured set of security, compliance, and risk-related questions sent by a prospect, partner, auditor, or customer to evaluate your organisation’s security posture. *** **2. What file formats can I import for questionnaires?** You can import questionnaires in CSV, XLSX, XLS, PDF, DOCX, and DOC formats. *** **3. Can Sprinto automatically answer questionnaire questions?** Yes. Sprinto AI can generate answers based on your Knowledge Hub, uploaded security documents, and previous questionnaire responses. *** **4. Can I manually edit AI-generated answers?** Yes. You can review AI-suggested answers and modify them for accuracy, context, or tone before final submission. *** **5. How do I assign a question to another team member?** From the **Pending Questions** tab, select the question, choose a team member from the assignment dropdown, and save. The assignee will be notified by email. *** **6. What is the difference between Admin and Consumer roles?** * **Admin** – Can import questionnaires, answer questions, manage user access, and edit the Knowledge Hub. * **Consumer** – Can add questions and request answers for open questions but cannot manage user access. *** **7. Can I remove a questionnaire after importing it?** Yes. From the **Security questionnaires** tab, select the delete icon next to the questionnaire. Confirm the action to permanently remove it. *** **8. How do I mark a questionnaire as completed?** Open the questionnaire and select **Mark this as completed**. The questionnaire will be archived for future reference and can be added to the Knowledge Hub. *** **9. Will removing a user delete their questionnaire contributions?** No. Removing a user revokes their access but retains any answers or edits they made. *** **10. How does adding questionnaires to the Knowledge Hub help?** Adding completed questionnaires to the Knowledge Hub improves Sprinto AI’s ability to generate accurate answers for future questionnaires. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.sprinto.com/trust/questionnaires/frequently-asked-questions.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.