Spring Verify Integration
Integrate Spring Verify with Sprinto to automate employee background verification tracking and ensure continuous compliance across India and US regions.
Spring Verify is a background verification service that enables organisations to conduct employee screening and verification checks required for compliance frameworks such as SOC 2 and ISO 27001.
Integrating Spring Verify with Sprinto allows you to automate the collection, mapping, and monitoring of background verification (BGV) data for employees.
How it works
Sprinto connects to Spring Verify to fetch employee verification data and continuously evaluates compliance.
Retrieves verification data from Spring Verify.
Maps employees using email identifiers.
Evaluates verification status against compliance requirements.
Flags missing or incomplete verifications as compliance gaps.
Automatically updates checks when verification is completed.
Features
Automated background verification tracking
Continuous compliance monitoring
Region-specific integration support (India and US)
Automatic mapping of verification reports to employees
Real-time compliance status updates
Sprinto checks for Spring Verify integration
Following are the Sprinto checks available for Spring Verify integration:
Background check via Spring Verify should be completed
This check activates against a staff member if no background verification report is detected.
To fix this check, complete the background verification for the respective staff member on the integrated service provider platform. Once done, Sprinto detects the changes and sets the check status to “Passing.”
Prerequisites
Administrator access to your Spring Verify account
Administrator access to Sprinto
Valid credentials based on region:
API key (India)
Admin email and password (US)
What data does Sprinto collect?
Sprinto collects the following data from Spring Verify:
Employee identifiers (name, email)
Background verification (BGV) status
Verification package/status details
This data is used to map employees and evaluate their compliance status.
Permissions required
India region
API key with read access to:
Candidate details
Verification packages
No specific role requirement (API key-based access)
US region
Admin email and password
Admin-level access required
Read access to employee and company data
Technical details
Integration type
Background verification (BGV)
Regions supported
India (Spring Verify API)
US (Bilic AI platform)
Authentication methods
India
Method: API key (Bearer token)
Header-based authentication
API key entered directly in Sprinto
US
Method: Email and password
Authentication flow:
Login with credentials.
Generate access token.
Use token for subsequent API calls.
Password is hashed using SHA256 before transmission.
APIs used
India
Bulk candidate reports
Candidate lookup by email
Account validation endpoint
US
Authentication endpoint
Employee list retrieval
Employee lookup by ID
Company validation endpoint
Data mapping
Sprinto maps Spring Verify fields differently based on region:
Employee identification via email
Status fields mapped to Sprinto compliance states
Unknown or unsupported statuses are treated as non-compliant
Sync behaviour
Initial sync: 15–20 minutes
Full evaluation: May take a few hours
Supports:
Full refresh (all users)
Single-user refresh (manual trigger)
Connection validation
India: Account details API
US: Company details API
Failed validation results in connection failure.
Connect Spring Verify to Sprinto
Follow these steps:
Log in to the Sprinto dashboard.
Navigate to Settings → Integrations.
In the All tab, search for Spring Verify.
Click Connect.
Step 1: Review permissions
Review permissions and data usage.
Click Next.
Step 2: Choose region and authenticate
Option A: Spring Verify India (API key).
Select the Use Spring Verify India check box.
Generate an API key from Spring Verify. Know more about how to generate an API key.
Enter the API key.
Click Connect.
Option B: Spring Verify US (Admin credentials)
Select the Use Spring Verify US check box.
Enter the Admin email & Password.
Click Connect.
Once completed, Sprinto establishes the connection and initiates data sync.
Post-connection setup
After connecting:
Navigate to Data Library → People → Configuration.
Click Manage next to Background verifications.
Select Automate via BGV provider.
Select Spring Verify and click Add.
Sprinto will begin syncing background verification data.
Data sync and behaviour
Automatic sync starts after connection.
Initial data appears within 15–20 minutes.
Compliance evaluation may take a few hours.
To manually refresh:
Go to Data Library → People → Configuration.
Click Manage.
Trigger refresh.
Error handling and troubleshooting
Common issues
Invalid API key (India)
Incorrect credentials (US)
Non-admin access (US)
Incorrect region selection
Resolution
Verify credentials and permissions
Ensure correct region is selected
Retry connection
Failed authentication updates the connection status to Failed.
Additional notes
Sprinto treats unknown verification statuses as non-compliant.
Ensure employee emails match across Sprinto and Spring Verify.
Integration uses a flow-based sync architecture for reliability.
Supports both full and incremental refresh workflows.
Support
Please contact Sprinto Support If you have any queries related to the integration or need any assistance.
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