Set_Up_Change_Management_Systems_On_Sprinto

In this article:

• About

  • Change management on Sprinto

• Before you begin

• Procedures

  • Set up code repositories on Sprinto

  • Set up ticketing systems on Sprinto

  • Configure Workflow checks for change management

• What Next

• Support

About

The following guide will help you to set up the change management system on Sprinto.

Organizations constantly undergo everyday operations, like changes to production-side code, network security configuration, Infrastructure services, etc. Often, these changes play a crucial role in an organization’s security posture and need to be reviewed and approved by a relevant stakeholder, ensuring changes are analyzed for security conflicts before implementation.

Change management with Sprinto ensures that the requested changes are reviewed and follow a request approval workflow. Sprinto also monitors all change requests that have an assignee and are approved within the SLA.

Change management on Sprinto

Sprinto will assist in managing the following changes:

1. Code repositories: Integrate the code hosting service you use with Sprinto to monitor the change management workflow on production code repositories.

2. Ticketing systems: Integrate the ticketing system with Sprinto to monitor the change request approval workflow.

3. Workflow checks: Configure the relevant workflow checks for change management if your desired systems are not available for integration or if you manage changes outside of Sprinto.

Before you begin

• Log in to the Sprinto admin portal using your credentials.

• Ensure you have the required administrator privileges on the service provider platform to integrate them with Sprinto.

Procedures

Follow the below applicable procedures

Set up code repositories on Sprinto

1. From the Sprinto admin portal, navigate to Apps > Change Mgmt, and select the Change Management Systems tab.

2. Click Add change management system.

3. From the Add a Change Management Provider page, click Connect next to any service under the Code Repos category that you wish to integrate.

4. If you have not integrated previously, follow the on-screen instructions and complete the integration process. For detailed instructions, refer to our integration guides.

5. Once integrated, return to the Add a Change Management Provider page and click Add next to the service you’ve integrated in the previous step. Note: If integrated correctly, “Connected” will be highlighted next to the service.

6. Wait until Sprinto finishes the data syncing. The waiting time depends on the synced data size.

7. To review the synced data:

   1. From the Change Management Systems page, select the service you wish to review.

   2. Review the data synced under the following tabs:

      • Repos monitored: Hosted Code repositories. Each repository needs to be classified as “Production” or “Non-Production.”

      • Integration branches: Branches from the code repositories.

      • Peer reviews: Peer reviews submitted by the contributors and review of each peer review request.

8. To modify the account details for change monitoring.

   1. From the Change Management Systems page, select the service you wish to modify.

   2. Select the Summary tab, and click Manage.

   3. If required, click Connect another account to add the additional account for change monitoring.

   4. If required, click Manage next to the existing account/ workspace to pause change monitoring. You can enable the monitoring at any time.

Set up ticketing systems on Sprinto

1. From the Sprinto admin portal, navigate to Security Hub > Change Mgmt, and select the Change Management Systems tab.

2. Click Add change management system.

3. From the Add a Change Management Provider page, click Connect next to any service under the Ticketing Systems category that you wish to integrate.

4. If you haven't already integrated, follow the on-screen instructions to complete the integration process. For detailed instructions, refer to our integration guides.

5. Once integrated, return to the Add a Change Management Provider page and click Add next to the service you’ve integrated in the previous step. Note: If integrated correctly, “Connected” will be highlighted next to the service.

6. Wait until Sprinto finishes the data syncing. The time taken depends on the size of the data to be synced.

7. If required, configure the change monitoring for ticket-based changes.

8. If the integrated service supports, Sprinto may ask you to define the ticket approval states for change approval monitoring. Refer to the specific service’s integration guide for detailed instructions.

9. To modify the account details for change monitoring.

   • Refer to Step 8 from Set up code repositories on Sprinto for detailed steps.

Configure Workflow checks for change management

1. From the Sprinto admin portal, navigate to Apps > Change Mgmt, and select the Workflow checks tab.

2. Click Add workflow check.

3. To enable Sprinto predefined workflow checks:

   1. Review the available check details from the workflow checks list.

   2. Select the check you wish to enable. Use the available filters for quick navigation.

   3. Modify the following check details if required:

1. Click Add Check to save the changes.

2. Create a custom workflow check.

   1. Click Create your own check.

   2. Enter the required check details.

      • Refer to Step 3.c for details about various check details needed.

   3. Click Create check to save the details.

What Next

• Classify code repositories.

Support

Get in touch with our support team if you have any queries related to setting up change management systems or need any assistance.