Track Policy Acknowledgement Status

Monitor which employees have acknowledged assigned policies, and identify those who are overdue or non-compliant.

Sprinto’s Acknowledgement Status tab provides a detailed view of employee responses to acknowledgement requests. You can track completion across policies, teams, or individuals, and take action when staff miss critical deadlines.

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View acknowledgement status

1. Go to the Acknowledgement Status tab in the Policies module.

2. The table displays all users along with:

   • Name and email address

   • Acknowledgement summary (e.g. All 3 Failing, 20 Failing, 13 Passing)

   • Status pills in red, amber, green, or blue

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Understand acknowledgement statuses

Status	Meaning
Passing (Green)	The employee has acknowledged all assigned policies within the required timeframe.
Due (Blue)	The acknowledgement is pending but within the acceptable window.
Critical (Amber)	The acknowledgement is overdue. A reminder may be needed.
Failing (Red)	The employee failed to acknowledge one or more policies after the grace period.

Sprinto auto-updates status based on policy deadlines. These thresholds are configurable per framework.

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Filter by team or request

1. Click the Filter button at the top right.

2. Apply filters based on:

   • Acknowledgement request

   • Status (Passing, Critical, Failing, etc.)

3. Click Apply to update the view.

Use filters to identify at-risk groups or narrow in on a specific request cycle.

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Take action on failing or overdue acknowledgements

While viewing filtered results:

• Trigger manual reminders using in-platform options (if enabled).

• Investigate root causes of failure (e.g. team onboarding delays).

• Reassign the acknowledgement if required.

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Next steps

Once acknowledgement status is reviewed:

• Update policies or resend requests if needed

• Use Monitoring tab to verify if failed acknowledgements are affecting check status

• Export acknowledgement logs during audits