Set Up and Use KnowBe4 Training Integration
Overview
Sprinto tracks training campaigns from KnowBe4 to help you monitor onboarding and periodic security training across your organisation. You can select which campaigns and training programmes to track, assign them to relevant user groups, and ensure every staff member completes the necessary compliance training on time.
Completion statuses are updated automatically in Sprinto based on real-time campaign data from KnowBe4, reducing manual effort and ensuring audit-ready evidence.
You can map:
Onboarding training checks to KnowBe4 campaigns for new hires
Periodic training checks to campaigns targeting existing staff
Sprinto monitors training completion in real-time and automatically updates compliance evidence for mapped users.
Before You Begin
Make sure:
You have an active KnowBe4 account with training campaigns created
You’re an admin in Sprinto with access to the Trainings section
Optionally, make sure that your staff groups are synced through your HRMS or IDP integration
1. Connect KnowBe4 to Sprinto
Navigate to Data Library → Trainings.
Click Add training provider.
Select KnowBe4 and click Add.
Once connected, the status changes to Connected.
Sprinto will now fetch a list of active training campaigns and programmes from your KnowBe4 account.
Contact Sprinto support if you have any queries or need any assistance.
2. Select Training Campaigns and Programmes from KnowBe4
Once your KnowBe4 account is connected, Sprinto automatically fetches:
All active training campaigns
All associated training programmes within each campaign
You can now choose which of these campaigns (and optionally, specific programmes) you want Sprinto to monitor.
To select campaigns and trainings:
In the Trainings section, locate the KnowBe4 integration card
Click Manage
In the configuration drawer, click Edit to open the selection screen
Browse the list of campaigns fetched from KnowBe4
For each campaign:
Select the entire campaign to monitor all its training programmes
Or choose specific programmes to track only those relevant to your compliance needs
After saving your selection, the campaigns and their training programmes become visible in Sprinto’s Trainings > Overview tab, ready for the next step — triggering staff acknowledgements.
3. Trigger Acknowledgement Requests for Staff
Once you’ve selected campaigns and mapped them to the appropriate training checks, the next step is to initiate an acknowledgement request for your staff.
This step ensures that Sprinto formally tracks whether each user has reviewed and acknowledged the assigned training material.
To create an acknowledgement request:
Go to the Trainings > Overview tab.
Locate the campaign row (e.g. “Onboarding Security Training”).
Click the three-dot menu next to the campaign.
Select Trigger acknowledgement request.
What staff members see:
Once the acknowledgement request is triggered, users will see a new task in their Sprinto Employee Portal. This includes:
The name of the training campaign
List of training programmes associated with the campaign
A button or link to View Training Material
They are required to complete the training and submit an acknowledgement, which will be recorded in Sprinto automatically.
Where the training material appears:
Sprinto fetches the campaign metadata and programme details from KnowBe4
If your KnowBe4 configuration allows training material links to be shown, users will be redirected to complete the course in KnowBe4
Once complete, the status in Sprinto is updated automatically and treated as audit-ready evidence
4. Review Campaign Progress (Campaigns Tab)
After configuration, Sprinto displays all active KnowBe4 campaigns in the Trainings > Overview page.
Each campaign row shows:
Campaign name
Assigned staff group
Number of training programmes
Completion progress (e.g. 0%, 50%, 100%)
You can:
Click on the campaign name to view its details
Click the three-dot menu to:
Remove campaign tracking
View status of each training programme.
5. Monitor Per-User Compliance (Status Tab)
Switch to the Status tab to view:
A list of all active staff
Their status across all mapped KnowBe4 campaigns
Filters by campaign, group, or timeframe
Clicking on any user opens a drawer with:
Campaigns the user is assigned to
Their completion status per programme
Evidence for completed trainings (auto-fetched from KnowBe4)
This view helps you identify users who:
Missed onboarding training
Skipped or delayed periodic campaigns
Need a reminder or re-invite
Troubleshooting
Integration Issues
If you see an error banner like “Issue detected in Integration”, click View and Fix. This might occur if:
KnowBe4 credentials have expired or changed
Fetched campaigns were deleted in KnowBe4
API access was revoked
Reconfigure the connection to resolve the issue.
FAQs
Can I map different campaigns for onboarding and periodic training?
Yes. Sprinto allows separate mapping for each check based on your campaign strategy.
Can I choose only specific training programmes within a campaign?
Yes. You can either track the entire campaign or select individual training modules.
What happens if a user is not mapped to any campaign?
They will be excluded from that specific training check. This is reflected in the Status tab.
Will new KnowBe4 campaigns show up in Sprinto?
Yes. New campaigns are automatically fetched and appear when you click Edit in the mapping drawer.
Can I stop tracking a campaign later?
Yes. Use the three-dot menu next to any campaign to remove it from tracking.
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