Shortcut Integration
Shortcut is a commercial software product for project management and issue tracking. It includes features to track and plan user stories, plan software development sprints, visualize work in progress with Kanban boards, and report on the progress of work.
How does this integration help Sprinto
The following integration helps Sprinto to meet the compliance requirements related to change management in the organization. Sprinto integrates with the external services to retrieve the logged change request tickets and ensures the requests get tracked and actioned within the defined SLA.
Sprinto checks for Shortcut integration
Following are the Sprinto checks available for Shortcut integration:
No new change management tickets were added in over 30 days
This check activates when no new change request tickets have been added in the last 30 days. The status remains "Passing" if no new change requests are detected for the configured projects.
Change management ticket should have an assignee
This check activates if a change request ticket doesn't have an assigned stakeholder. The status is set to "Passing" if a stakeholder is assigned to the change request ticket.
Ticketing system for change management should be setup
This check activates if no ticketing system is configured for Change Management. The status is set to "Passing" if a ticketing system is configured.
Ateast one change management system should be connected
This check activates if no change management system is configured in your Sprinto account.
The status is set to "Passing" if a change management system is configured.
Before your begin
Ensure you have “Admin” access on the Shortcut account you wish to integrate on Sprinto.
Sprinto uses Merge as an integration partner for this integration.
Log in on Sprinto as administrator.
Integrate Sprinto with Shortcut
Follow the below steps to integrate Sprinto with Shortcut:
Get API key from the Shortcut account.
Log in to your Shortcut account using your credentials or available Single Sign-On (SSO) options.
Go to Settings > Your Account > API Tokens.
Enter a token name, and click Generate Token.
Copy the generated API key and save it securely. We will need this key on Sprinto to build this integration.
Integrate Shortcut on Sprinto.
Go to Security Hub > Settings > Integrations > Available, and click Connect next to Shortcut.
Read the on-screen instructions, and click Next.
Select the acknowledgment checkbox and click Connect to Shortcut. Note: Ensure the pop-up window feature is enabled on your web browser.
Read the on-screen instructions to understand the permissions granted to Sprinto for its operations. Click Continue.
Enter the API key copied from Step 1 and click Submit.
Add Shortcut as a Ticketing System on Sprinto.
Go to Data Library > Change Management > Overview, and click + Add system.
On the Add a Change Management System page, click Add next to Shortcut under the Ticketing systems.
Click Add Shortcut. Note: Please wait until Sprinto finishes the data syncing process. The waiting time depends on the size of the database.
Configure your Shortcut account for ticket tracking.
Click Choose & Classify projects from the dedicated Shortcut page (Security Hub > Change Mgmt > Shortcut).
Select the checkbox next to the projects you wish to add on Sprinto to track the change tickets.
Enter or Select the following details, then click Select Project.
Track Changes: Specify the type of change tickets that will be logged for the selected project.
Closure Status: Define the state for closing tickets. For instance, this could be "Resolved," "Completed," etc., defined to the specific project.
Sync Issues from: Enter the date for syncing tickets in the project. Sprinto will synchronize tickets starting from this date.
Issue Type: Specify the type of ticket issues you want to retrieve. Leave it blank to fetch all logged tickets from the selected project on Sprinto.
Shortcut is configured as a ticketing system on your Sprinto account. You can go to Security Hub > Change Mgmt > Shortcut to find out the pending tasks or refresh the database.
Kindly get in touch with Sprinto Support if you need any assistance with the integration.
Last updated