UKG Pro Integration

UKG Pro is a cloud-based human resource management system (HRMS) offering payroll, talent, and time management features.

How this integration helps Sprinto

The UKG Pro integration enables Sprinto to retrieve staff-related information such as:

  • Name

  • Work email

  • Job role

  • Employment type (for example, full-time, contract, intern)

  • Employment status (active, inactive)

  • Onboarding date

  • Termination date

  • Reporting manager (name or email)

This information is used to run compliance checks related to people management. Sprinto automatically identifies gaps and triggers relevant checks if any details are missing or outdated.

Sprinto checks for UKG Pro

Here's a list of Sprinto checks available for UKG Pro integration, along with reference procedures on how to fix them:

Sprinto check
Check description
Reference procedure

Staff role should be assigned

All in-scope staff members must have an assigned staff role.

Staff role should be assigned

All in-scope staff members should have an assigned reporting manager. Note: Top management roles like CEO, CTO, etc. are exceptions.

Staff role should be assigned

Define the joining date for all newly onboarded staff members.

Before you begin

  • Log in to Sprinto as an administrator.

  • You must have a paid account on UKG Pro to access API for the integration.

  • Ensure you have "Admin" access on the UKG Pro account you want to integrate.

Integrate Sprinto with UKG Pro

  1. Get the API key from your UKG Pro account.

    • Log in to your UKG Pro account using your credentials.

    • On search bar, search for Service Account Administration, then select it from the search results.

    • Copy the API key and save it securely for later.

  2. Create a service account on UKG Pro.

    • On Service Account Administration page, click +add to create a new service account.

    • Enter your UKG Pro account admin’s User name and E-mail. You’ll need these details later for integration.

    • Scroll down to Web Services section and enable the view check-box for the following web-services:

Web Service

Employee Employment Information

Employee Job History Details

Personnel Integration

Employee Person Details

  • Click Save at the top bar to save the changes. Your New Password for the created service account will appear. Save it securely.

  1. Get the Web Service Domain for your UKG Pro account.

    • From the search bar, search for Web services, and select it from the search results.

    • On Web services page, observe the listed web services endpoint URLs to find the following details of your UKG Pro account:

      • Subdomain

      • Top-level domain

    • For example, in the image below for the endpoint URL “http://Servicet.ultipro.com/services/BIDataService,” the subdomain is Servicet, and the top-level domain is ultpro.com.

  2. Integrate to UKG Pro on Sprinto.

    • Go to Settings > Integrations > Available integrations, then click Connect next to UKG Pro.

    • On Integration page, select the acknowledgement checkbox and click Connect to UKG Pro. Note: Ensure you have a pop-up window enabled on your browser.

    • On UKG Pro window, enter your UKG Pro Customer API key that you have copied from Step 1, then click Submit.

    • Enter the UKG Pro service account credentials that you copied from Step 2, then click Submit. Note: This completes the integration of your UKG Pro account on Sprinto. Follow Step 3 to configure your account.

    • Enter your UKG pro account’s Web Service Subdomain that you copied from Step 3, then click Next.

  1. Configure UKG Pro on Sprinto.

    • Go to Data Library > People > Configuration, and click Manage.

    • On Staff information provider page, click Add staff.

    • On Add staff member page, select Add staff from HRMS, then click the details button next to UKG Pro.

    • On Add UKG Pro as a provider page, click Add UKG Pro. Note: You should see “Connected” highlighted next to UKG Pro. This means the UKG Pro account is connected and ready for Syncing information.

Final step

Note: After completing Step 3, wait 15 to 20 minutes to let Sprinto finish the data syncing process. Sprinto takes up to 24 hours to evaluate the synced data and activate the relevant Sprinto checks.

  • If required, go to Data Library > People > Configuration, click Manage, and then click Sync next to UKG Pro to refresh the synced information.

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