> For the complete documentation index, see [llms.txt](https://docs.sprinto.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinto.com/data-library/trainings/frequently-asked-questions.md). # Frequently Asked Questions This section addresses common queries related to configuring, managing, and monitoring security training within Sprinto. *** #### 1. Who can configure security training in Sprinto? Only administrators can set up or manage training providers, campaigns, and training requests. *** #### 2. Can I use an external provider like KnowBe4 or Curricula? Yes. You can integrate either provider from the *Overview* tab in the Trainings section. Once connected, training completion data is synced into Sprinto. *** #### 3. What is the difference between a campaign and a training request? * A **campaign** assigns training to all active staff during onboarding or periodic cycles. * A **training request** is a targeted assignment for specific staff or groups. *** #### 4. Can I customise the training content? Yes, if Sprinto is your provider. You can upload custom PDF-based training materials and link a Typeform-based assessment. *** #### 5. How often are training campaigns repeated? Sprinto automatically reminds you to issue a new training campaign every 12 months unless a custom campaign is triggered manually. *** #### 6. What happens when I recall a campaign? The campaign is terminated for all staff, and they will no longer be able to complete it. Recalling is not permitted for onboarding campaigns. *** #### 7. Can I monitor individual staff training progress? Yes. Use the *Training Status* tab under *Sprinto* to filter and track progress at the staff level. *** #### 8. Are workflow checks required? Workflow checks are optional but recommended. They allow you to monitor training completion and provider configuration for compliance tracking. *** #### 9. What if my training check is failing? Open the *Monitoring* tab, identify the failing check, and review the affected staff or configuration. You can then take the necessary corrective action. *** #### 10. Does Sprinto store evidence of training completion? Yes. Once staff complete their training and submit acknowledgements, the evidence is recorded and available for audits. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.sprinto.com/data-library/trainings/frequently-asked-questions.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.