Frequently Asked Questions
Manage, assign, and track InfoSec training in Sprinto with built-in modules, campaign automation, and compliance-ready monitoring.
This section addresses common queries related to configuring, managing, and monitoring security training within Sprinto.
1. Who can configure security training in Sprinto?
Only administrators can set up or manage training providers, campaigns, and training requests.
2. Can I use an external provider like KnowBe4 or Curricula?
Yes. You can integrate either provider from the Overview tab in the Trainings section. Once connected, training completion data is synced into Sprinto.
3. What is the difference between a campaign and a training request?
A campaign assigns training to all active staff during onboarding or periodic cycles.
A training request is a targeted assignment for specific staff or groups.
4. Can I customise the training content?
Yes, if Sprinto is your provider. You can upload custom PDF-based training materials and link a Typeform-based assessment.
5. How often are training campaigns repeated?
Sprinto automatically reminds you to issue a new training campaign every 12 months unless a custom campaign is triggered manually.
6. What happens when I recall a campaign?
The campaign is terminated for all staff, and they will no longer be able to complete it. Recalling is not permitted for onboarding campaigns.
7. Can I monitor individual staff training progress?
Yes. Use the Training Status tab under Sprinto to filter and track progress at the staff level.
8. Are workflow checks required?
Workflow checks are optional but recommended. They allow you to monitor training completion and provider configuration for compliance tracking.
9. What if my training check is failing?
Open the Monitoring tab, identify the failing check, and review the affected staff or configuration. You can then take the necessary corrective action.
10. Does Sprinto store evidence of training completion?
Yes. Once staff complete their training and submit acknowledgements, the evidence is recorded and available for audits.
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