Send a Policy Acknowledgement Request

Request employees to review and acknowledge policies as part of onboarding or periodic compliance.

In Sprinto, acknowledgement requests allow you to ensure that staff are aware of key policies and procedures. You can send acknowledgements on demand, or configure them to trigger automatically when new employees are onboarded. All responses are recorded and tracked in the Acknowledgement Status tab.


Before you begin

  • Make sure the policy or procedure has been approved and is in Active status.

  • Ensure employees are already added to Sprinto with valid email addresses.

  • Decide whether the request is onboarding-linked or one-time.


Send a new acknowledgement request

  1. Go to the Acknowledgement Requests tab.

  2. Click Create new request.

  1. Click Edit and select the policies and procedures you want acknowledged.

  1. Click Save.

  2. Click Request acknowledgement.

Employees will receive an email or in-app notification with a link to the policy. Acknowledgement is recorded when they click I acknowledge in the Sprinto Employee Portal.


Track acknowledgement progress

After sending a request:

  1. Go to the Acknowledgement Requests tab.

  2. View progress bars for each request.

  3. Click View details to see:

    • Policies included

    • Staff assigned

    • Acknowledgement percentage

    • Due dates (if configured)


Manage previous and upcoming requests

  • Use the “View previous requests” option to review older campaigns.

  • Sprinto automatically schedules the next periodic request (e.g. 1 year after the last).

  • You can create a new request at any time—even before the next one is due.

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