How to troubleshoot Dr. Sprinto app on Windows devices

Issue

The following guide helps you resolve the common issues you might see while working with the Dr.Sprinto app. If you need help with Dr.Sprinto installation, refer to installation troubleshooting for detailed instructions.

Reason

Windows generally offers a lot of configurations, and sometimes, this could lead to the errors listed below while working with the Dr.Sprinto app.

Workaround

Following is the list of references that can help you resolve the specific issue on your Windows machine:

• Dr.Sprinto data privacy questonnaires

• Device storage encryption on Windows

• Finding Debug log information for Dr.Sprinto

• Fixing Windows Powershell issue

• Fixing auto sceenlock on windows

• Fixing device registery issue

If you still need help fixing your issue or don’t find your problem listed above, contact Sprinto support for assistance.