How to resolve Sprinto check for reporting staff device health status
About
Sprinto check: Staff Device Status Reporting
The above Sprinto checks fail if the device health status is not reported for the current cycle.
Purpose
The purpose of the check is to highlight staff members who are pending reporting their device health status using the configured MDM tool. Reporting device health is essential to making staff devices compliance-ready, meeting data security requirements, and adhering to the organization’s device management policy. Refer to Manage Staff Devices using Sprinto to learn more.
Reporting Device Health Status
Follow the below applicable option based on your MDM configuration:
Staff members can report their device’s health using the configured MDM tool. Upon status reporting, Sprinto retrieves the device status data from the MDM tool, computes the device configuration, and, if required, fails the relevant Sprinto check against the staff members asking to update their device’s security configuration.
If Dr. Sprinto is configured as an MDM tool on Sprinto, device health reporting could be done using the Dr. Sprinto app.
If you have enabled Sprinto’s workflow check for manual management, upload the relevant evidence against the activated checks to meet the compliance requirements. Refer to Manage Staff Devices using Sprinto to learn about the available workflow checks.
Please get in touch with Sprinto Support if you have any queries related to the check or need assistance.