How do you copy the debug report for Dr. Sprinto

The following guide helps you to get the debug report from the installed Dr. Sprinto app on your computer.

A debug report typically consists of database operations, system processes, and encountered errors during the tasks. This debug report helps us understand the issue better and provide a viable solution quickly.

Below are the procedures for getting a debug report based on the operating system you are using:

Windows:

  1. Go to the Windows taskbar and navigate to the installed Dr. Sprinto app.

  2. Right-click the Dr. Sprinto app, and navigate to Help > Copy Debug info. Note: The Debug log gets copied to your clipboard.

Mac:

  1. Open the Dr. Sprinto app and hover over the top bar to the Dr. Sprinto icon.

  2. Right-click the Dr. Sprinto icon from the top bar, then navigate to Help > Copy Debug Info. Note: The Debug log gets copied to your clipboard.

Paste the copied debug report in the email and send it to Sprinto support.

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