search
Sprinto DashboardAPI Reference

Oracle NetSuite Integration

Connect Oracle NetSuite to Sprinto to securely sync user and role data using token-based authentication for automated access reviews and compliance checks.

hashtag
Overview

The Oracle NetSuite integration allows Sprinto to securely read user and role information from your NetSuite account to support automated access reviews and compliance monitoring.

This integration uses token-based authentication and the Unified User Directory API. Sprinto only reads the minimum user and role metadata required for compliance checks. No financial, payroll, or transactional data is accessed.

Prerequisites

  • Admin access to Oracle NetSuite (required to configure roles and tokens)

  • Ability to enable REST and SOAP web services in NetSuite

hashtag
Permissions required

Sprinto follows the principle of least privilege and requires minimum, read-only access wherever possible.

hashtag
On Oracle NetSuite

Sprinto requires the following permissions to read user and role data and authenticate using access tokens.

Lists tab

Permission
Level

Employees

View

Setup tab

Permission
Level

User Roles

View

REST Web Services

Full

Log in using Access Tokens

Full

Important

  • Full access is required only to enable REST APIs and authenticate using access tokens.

  • Sprinto does not create, update, or delete users in NetSuite.

  • Sprinto does not access accounting, payroll, or financial records.

hashtag
On Sprinto

  • Admin access is required to configure integrations.

hashtag
How it works

Once connected, Sprinto uses token-based authentication to securely connect to Oracle NetSuite and read user and role data.

  • Sprinto fetches employee records and associated role information.

  • The data is used to power access reviews and user-related compliance checks.

  • Sprinto performs an initial post-connect validation to confirm permissions and data availability.

  • Subsequent syncs run automatically to keep user data up to date.

If required permissions are missing or credentials are invalid, Sprinto surfaces an error on the integration status page.

hashtag
Connect Oracle NetSuite to Sprinto

hashtag
Steps in Sprinto

  1. Sign in to the Sprinto dashboard.

  2. Go to Settings.

  3. Select Integrations (the Available tab opens by default).

  4. Search for Oracle NetSuite.

  1. Select Connect.

  2. Review the permissions and data usage details, then select Next.

  1. Confirm that you have admin access to your Oracle NetSuite account.

  2. Select Connect to Oracle NetSuite.

Sprinto opens a secure connection window where you must enter your NetSuite credentials.

hashtag
Steps in Oracle NetSuite

You must generate the required credentials in Oracle NetSuite before completing the connection.

Step 1: Find your NetSuite subdomain

  • Log in to Oracle NetSuite.

  • Check your browser URL.

    • Example: https://1234567.app.netsuite.com

    • Your subdomain is 1234567.

Step 2: Enable required features

  1. Go to Enable Featuresarrow-up-right.

  2. Under SuiteTalk, enable:

    • SOAP Web Services

    • REST Web Services

  3. Under Manage Authentication, enable:

    • Token-Based Authentication

Step 3: Create a custom role

  1. Go to Create Role.

  2. Enter a name for the role (for example, Sprinto Integration Role).

  3. Set Accessible Subsidiaries to All.

  4. Enable ALLOW CROSS-SUBSIDIARY RECORD VIEWING.

  1. Select ALL under SELECTED ACCOUNTING BOOKS.

  1. Assign the permissions listed in the Permissions required section above.

  2. Save the role.

Step 4: Assign the role to a user

  1. Go to Manage Usersarrow-up-right.

  2. Select an existing user or create a new one.

  3. Open the Access tab and assign the role you created.

  4. Save the changes.

Step 5: Create an integration record

  1. Go to Integrationsarrow-up-right.

  2. Create a new integration record.

  3. Enable:

    • Token-Based Authentication

    • REST Web Services

  4. Save the integration and securely copy the Consumer Key and Consumer Secret.

Step 6: Generate an access token

  1. Go to Access Tokensarrow-up-right.

  2. Create a new token using:

    • The user you assigned the role to

    • The custom role you created

  1. Save and securely copy the Token ID and Token Secret.

hashtag
Confirm successful connection

Return to Sprinto and enter the following details:

  • NetSuite subdomain

  • Consumer key

  • Consumer secret

  • Token ID

  • Token secret

Select Connect.

Once successful, the integration status updates to Connected, and the initial data sync begins.

hashtag
Post-integration behaviour (PCF flow)

After the connection is complete:

  • Sprinto runs an initial validation to confirm permissions.

  • User and role data is synced from NetSuite.

  • The integration status shows the last successful sync time.

  • Any permission or authentication issues are flagged as errors on the integration page.

Data updates automatically on subsequent syncs to keep access reviews current.

hashtag
Troubleshooting

hashtag
Issue: Integration fails during connection

Cause: Incorrect credentials or missing token-based authentication. Resolution: Verify that Token-Based Authentication, REST Web Services, and SOAP Web Services are enabled in NetSuite and re-enter valid credentials.

hashtag
Issue: Users are not syncing

Cause: Missing Employees – View permission. Resolution: Confirm that the custom role includes the required permission and regenerate the access token.

hashtag
Issue: Authentication error after initial setup

Cause: Token revoked or expired in NetSuite. Resolution: Generate a new access token in NetSuite and update it in Sprinto.

PreviousOracle Cloud IntegrationNextOutreach Integration

Last updated