Configure NDA with HelloSign

Integrate HelloSign (Dropbox Sign) with Sprinto to automate NDA signing workflows, manage restricted Trust Center access, and track electronic signature requests securely.

The HelloSign integration allows you to use Dropbox Sign-powered electronic signatures for NDAs associated with restricted items in Sprinto Trust Center.

Once connected, Sprinto can:

• Send NDA signature requests using HelloSign templates

• Track signature request status

• Download signed documents

• Send reminder emails to signers

• Manage document signing workflows for Trust Center access requests

This integration uses OAuth 2.0 authentication to securely connect Sprinto with your HelloSign account.

Feature Request

The HelloSign integration is an on-demand feature. To enable this integration for your Sprinto workspace, contact Sprinto Support.

Use Cases

You can use the HelloSign integration to:

• Require visitors to sign NDAs before accessing restricted Trust Center resources

• Automate NDA signing workflows for customers and auditors

• Track the status of NDA signature requests directly from Sprinto

• Store signed NDA documents for compliance and audit readiness

• Send automated reminders for pending signatures

Permissions Requested

Sprinto requests the following permissions during authentication:

Permission	Description
Template access	Access to view, create, and modify HelloSign templates
Signature request access	Ability to send and manage signature requests
Account access	Access to basic account information such as name and email

Authentication Details

Configuration	Value
Authentication method	OAuth 2.0 Authorisation Code Flow
Authorisation URL	https://app.hellosign.com/oauth/authorize
Token URL	https://app.hellosign.com/oauth/token
Token type	Bearer token
Refresh token support	Supported

APIs Used by Sprinto

Sprinto uses the following HelloSign APIs as part of the integration:

API Endpoint	Purpose
GET /template/list	Retrieve available document templates
POST /signature_request/send_with_template	Send signature requests using templates
GET /signature_request/{id}	Check signature request status
GET /signature_request/files/{id}	Download signed documents
POST /signature_request/remind/{id}	Send reminder emails
POST /oauth/token	Exchange authorisation code for access token
GET /oauth/authorize	Initiate OAuth authentication

Base API URL: https://api.hellosign.com/v3

Required OAuth Scopes

Sprinto requires the following scopes to connect with HelloSign:

Scope	Purpose
template_access	View, create, and modify document templates
signature_request_access	Send, view, and update signature requests and download signed documents
account_access	Access basic account information such as name and email

Note

HelloSign scopes are configured at the application level within Dropbox Sign and are not passed through the OAuth authorisation URL.

Prerequisites

Before integrating HelloSign with Sprinto, ensure that:

• You have Admin access to your HelloSign (Dropbox Sign) account.

• You have access to Sprinto Trust Center configuration settings.

• You have a HelloSign developer account if custom OAuth application setup is required.

• Your HelloSign OAuth application is configured with Sprinto’s redirect URI.

• You have the required OAuth scopes enabled in HelloSign.

Procedure

Connect HelloSign to Sprinto

1. Log in to your Sprinto dashboard.

2. Navigate to Trust → Trust Center.

3. Select the Configuration tab.

4. Under NDA for restricted items, click Manage.

1. In the configuration drawer, click Setup next to HelloSign.

1. In the Connect HelloSign drawer, review the requested permissions and scopes.

2. Click Connect HelloSign.

1. In the Dropbox Sign sign-in window:

   1. Sign in using your HelloSign credentials.

   2. Complete the authentication flow.

   3. Follow the on-screen instructions to authorise Sprinto.

2. After successful authentication, the HelloSign integration is connected to Sprinto.

3. Select an NDA template.

4. Click Save.

Post Connection Flow

After the integration is connected:

• Sprinto uses HelloSign for NDA signing workflows associated with restricted Trust Center items.

• Visitors requesting access to restricted documents may be required to sign an NDA before access is granted.

• You can enable or disable NDA enforcement for access requests directly from the Access request panel.

• You can review and edit the list of allowed items associated with the request.

• Sprinto tracks NDA signing status within the Trust Center workflow.

• You can send reminder emails to pending signers by clicking Remind.

• Signed documents and signature statuses are synced back to Sprinto for compliance tracking and audit readiness.

Troubleshooting

Issue	Resolution
Unable to authenticate with HelloSign	Ensure you have Admin access to the HelloSign account and complete the Dropbox Sign authentication flow correctly
Missing templates in Sprinto	Verify that the connected account has access to the required HelloSign templates
OAuth authorisation fails	Confirm that the redirect URI configured in HelloSign matches Sprinto’s OAuth configuration
Signature requests are not sent	Ensure the required OAuth scopes are enabled for the HelloSign application
Signed documents are not syncing	Reconnect the integration and verify API access permissions

Support

If you experience issues while integrating HelloSign with Sprinto:

• Verify that your HelloSign account has the required permissions and OAuth scopes enabled

• Ensure your Dropbox Sign authentication is completed successfully

• Contact Sprinto Support for assistance with integration setup or troubleshooting

• Refer to the HelloSign developer documentation for OAuth application configuration details