Configure NDA with HelloSign
Integrate HelloSign (Dropbox Sign) with Sprinto to automate NDA signing workflows, manage restricted Trust Center access, and track electronic signature requests securely.
The HelloSign integration allows you to use Dropbox Sign-powered electronic signatures for NDAs associated with restricted items in Sprinto Trust Center.
Once connected, Sprinto can:
Send NDA signature requests using HelloSign templates
Track signature request status
Download signed documents
Send reminder emails to signers
Manage document signing workflows for Trust Center access requests
This integration uses OAuth 2.0 authentication to securely connect Sprinto with your HelloSign account.
Feature Request
The HelloSign integration is an on-demand feature. To enable this integration for your Sprinto workspace, contact Sprinto Support.
Use Cases
You can use the HelloSign integration to:
Require visitors to sign NDAs before accessing restricted Trust Center resources
Automate NDA signing workflows for customers and auditors
Track the status of NDA signature requests directly from Sprinto
Store signed NDA documents for compliance and audit readiness
Send automated reminders for pending signatures
Permissions Requested
Sprinto requests the following permissions during authentication:
Template access
Access to view, create, and modify HelloSign templates
Signature request access
Ability to send and manage signature requests
Account access
Access to basic account information such as name and email
Authentication Details
Authentication method
OAuth 2.0 Authorisation Code Flow
Authorisation URL
https://app.hellosign.com/oauth/authorize
Token URL
https://app.hellosign.com/oauth/token
Token type
Bearer token
Refresh token support
Supported
APIs Used by Sprinto
Sprinto uses the following HelloSign APIs as part of the integration:
GET /template/list
Retrieve available document templates
POST /signature_request/send_with_template
Send signature requests using templates
GET /signature_request/{id}
Check signature request status
GET /signature_request/files/{id}
Download signed documents
POST /signature_request/remind/{id}
Send reminder emails
POST /oauth/token
Exchange authorisation code for access token
GET /oauth/authorize
Initiate OAuth authentication
Base API URL: https://api.hellosign.com/v3
Required OAuth Scopes
Sprinto requires the following scopes to connect with HelloSign:
template_access
View, create, and modify document templates
signature_request_access
Send, view, and update signature requests and download signed documents
account_access
Access basic account information such as name and email
Note
HelloSign scopes are configured at the application level within Dropbox Sign and are not passed through the OAuth authorisation URL.
Prerequisites
Before integrating HelloSign with Sprinto, ensure that:
You have Admin access to your HelloSign (Dropbox Sign) account.
You have access to Sprinto Trust Center configuration settings.
You have a HelloSign developer account if custom OAuth application setup is required.
Your HelloSign OAuth application is configured with Sprinto’s redirect URI.
You have the required OAuth scopes enabled in HelloSign.
Procedure
Connect HelloSign to Sprinto
Log in to your Sprinto dashboard.
Navigate to Trust → Trust Center.
Select the Configuration tab.
Under NDA for restricted items, click Manage.

In the configuration drawer, click Setup next to HelloSign.

In the Connect HelloSign drawer, review the requested permissions and scopes.
Click Connect HelloSign.

In the Dropbox Sign sign-in window:
Sign in using your HelloSign credentials.
Complete the authentication flow.
Follow the on-screen instructions to authorise Sprinto.
After successful authentication, the HelloSign integration is connected to Sprinto.
Select an NDA template.
Click Save.

Post Connection Flow
After the integration is connected:
Sprinto uses HelloSign for NDA signing workflows associated with restricted Trust Center items.
Visitors requesting access to restricted documents may be required to sign an NDA before access is granted.
You can enable or disable NDA enforcement for access requests directly from the Access request panel.
You can review and edit the list of allowed items associated with the request.
Sprinto tracks NDA signing status within the Trust Center workflow.
You can send reminder emails to pending signers by clicking Remind.
Signed documents and signature statuses are synced back to Sprinto for compliance tracking and audit readiness.

Troubleshooting
Unable to authenticate with HelloSign
Ensure you have Admin access to the HelloSign account and complete the Dropbox Sign authentication flow correctly
Missing templates in Sprinto
Verify that the connected account has access to the required HelloSign templates
OAuth authorisation fails
Confirm that the redirect URI configured in HelloSign matches Sprinto’s OAuth configuration
Signature requests are not sent
Ensure the required OAuth scopes are enabled for the HelloSign application
Signed documents are not syncing
Reconnect the integration and verify API access permissions
Support
If you experience issues while integrating HelloSign with Sprinto:
Verify that your HelloSign account has the required permissions and OAuth scopes enabled
Ensure your Dropbox Sign authentication is completed successfully
Contact Sprinto Support for assistance with integration setup or troubleshooting
Refer to the HelloSign developer documentation for OAuth application configuration details
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