> For the complete documentation index, see [llms.txt](https://docs.sprinto.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinto.com/monitors/dr.-sprinto-and-manual-inputs/how-to-troubleshoot-dr.-sprinto-installation-on-apple-devices-running-apple-silicone-m1-m2-chips.md).

# How to troubleshoot Dr. Sprinto installation on Apple devices running Apple Silicone (M1 M2 chips)

If you are installing Dr. Sprinto on an Apple device running Mac OS, you need to have Rosetta installed on your device to run the Dr. Sprinto app.

Follow the below steps to install Rosetta on your device:

* Open Terminal. Press **Cmd + Space** to open the search bar, then look for the terminal.
* Enter the following command on the terminal and press enter.

  ```
  softwareupdate --install-rosetta
  ```
* Follow the on-screen instructions to install Rosetta on your device.

Once you have installed Rosetta, proceed with Dr. Sprinto installation on your device. 

If you still face issues with the installation or operations of Dr. Sprinto, please get in touch with [Sprinto support](mailto:www.support@sprinto.com).


---

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