How to Report Device Health Status Manually from Sprinto Employee Portal

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If you encounter an error working with Dr. Sprinto, and Dr. Sprinto cannot fetch your device health status automatically due to configuration issues or unsupported operating systems, you can report your device status manually through the Sprinto app. To know more about manual reporting and the evidence you will need to report your device, refer to What is manual reporting to learn more.

Before you begin

• Log in to the Sprinto Employee portal using your credentials.

• Ensure you have gathered all required evidence to report your device status. Refer to What is manual reporting for further details.

Reporting device health status

1. Click Your devices, and click Report Devices to start with device health status reporting.

   
2. On Report Device page, click Upload evidence next to Manually upload evidence.

   
3. Enter your Device name, Device serial number, and Operating system, then click Proceed.

   
4. Now, click Upload evidence next to each evidence type and upload evidence from your computer. For detailed instructions, refer to our guide on collecting evidence from the device for health status reporting.

   
5. Select the device owner as Company or Employee, then click Submit report.

   

And that's it! You have successfully reported the health status of your device.

If you need any assistance with reporting the device's health status, please get in touch with Sprinto support.