# How do you copy the debug report for Dr. Sprinto

The following guide helps you to get the debug report from the installed Dr. Sprinto app on your computer.

A debug report typically consists of database operations, system processes, and encountered errors during the tasks. This debug report helps us understand the issue better and provide a viable solution quickly.

Below are the procedures for getting a debug report based on the operating system you are using:

**Windows**:

1. Go to the Windows taskbar and navigate to the installed Dr. Sprinto app.
2. **Right-click** the Dr. Sprinto app, and navigate to **Help** > **Copy Debug info**.\
   **Note**: The Debug log gets copied to your clipboard.

   <figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/72077019896/original/TyOAiXe515DuUuyAdnRU-GXawqhRQzR5ng.png?1702102974" alt=""><figcaption></figcaption></figure>

**Mac**:

1. Open the Dr. Sprinto app and hover over the top bar to the Dr. Sprinto icon.
2. **Right-click** the Dr. Sprinto icon from the top bar, then navigate to **Help** > **Copy Debug Info**.\
   **Note**: The Debug log gets copied to your clipboard.

   <figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/72077019911/original/bljoQ7QHbkPexcbzW_0W_DNEZYQSaxvluw.png?1702103009" alt=""><figcaption></figcaption></figure>

Paste the copied debug report in the email and send it to [Sprinto support](mailto:www.support@Sprinto.com).