Frequently Asked Questions

Find answers to common questions about creating, running, and managing Workflow Checks in Sprinto.

This page answers common questions about Workflow Checks, their purpose, configuration, and management.

01. What are Workflow Checks in Sprinto?

Workflow Checks are time-driven compliance tasks that require evidence submission at regular intervals. They differ from automated checks, which run continuously in the background.

02. How do Workflow Checks differ from system or automated checks?

Workflow Checks activate on a schedule (for example, monthly or quarterly), and you must upload evidence to resolve them. Automated checks monitor integrated services in real time and do not require manual evidence uploads.

03. Can I create Workflow Checks in bulk?

Yes. You can bulk upload Workflow Checks using Sprinto’s CSV template. This is useful for onboarding large sets of compliance tasks at once.

04. What evidence can I provide for a Workflow Check?

You can either:

• Use built-in templates to record structured evidence, or

• Upload files and links manually (for example, reports, screenshots, or signed documents).

05. What happens if a Workflow Check is not applicable to my organisation?

You can mark the check as a Special Case. This sets the check to Passing for the defined period while categorising it separately for audits.

06. Can Workflow Checks be reviewed by someone other than the assigned owner?

Yes. You can assign reviewers to Workflow Checks. Reviewers validate submitted evidence and can approve, reject, or mark a check as a special case.

07. What do the statuses ‘Due’, ‘Critical’, ‘Failing’, and ‘Passing’ mean?

• Due – the check is ready to be completed.

• Critical – the check deadline is approaching.

• Failing – the check has not been resolved in time.

• Passing – the check has been completed with valid evidence or marked as a special case.

08. Can I disable or delete Workflow Checks?

Yes. You can disable a check to stop future activations while retaining its history. You can also permanently delete a check if it is no longer required.

09. How are Workflow Checks linked to compliance frameworks?

Many Workflow Checks are mapped automatically when you enable frameworks such as SOC 2 or ISO 27001. You can also create custom checks for organisation-specific needs.

10. Can evidence for Workflow Checks be automated?

Yes. Sprinto provides APIs to automate evidence uploads for certain Workflow Checks, reducing manual effort.